Craft CMS Support
Craft CMS support, on your timeline. Red Acorn provides Craft CMS ongoing support for organizations that need a responsive, senior-developer partner, whether you are recovering from a broken upgrade, inheriting a site nobody currently owns, or replacing a maintainer who has gone quiet.
Craft CMS support, on your timeline. Red Acorn provides Craft CMS ongoing support for organizations that need a responsive, senior-developer partner, whether you are recovering from a broken upgrade, inheriting a site nobody currently owns, or replacing a maintainer who has gone quiet.
Craft CMS support at Red Acorn means direct access to a senior Craft developer, not a ticket queue. Retainers cover inherited and legacy site audits, bug fixes, plugin conflict resolution, Craft version upgrades, security incidents, and small enhancements as your site or team changes.
Direct Senior Craft CMS Support
Craft CMS support at Red Acorn means direct access to a senior Craft developer, not a ticket queue. Our Craft CMS ongoing support retainers are built around a clear response-time posture: urgent issues such as a site outage, critical bug, or security incident get same-business-day acknowledgment, and standard requests are scoped and scheduled within the week. We onboard inherited and legacy Craft sites by auditing plugin versions, custom modules, and Twig templates before touching production, so you get an accurate picture of technical debt before committing to a retainer. Ongoing work covers bug fixes, plugin conflict resolution, Craft CMS version upgrades including major version migrations, and small enhancements as your site or team changes. Every engagement includes direct access to the senior developer doing the work.
Who Craft CMS Ongoing Support Is For
Best fit: organizations with an existing Craft CMS site that need Craft CMS ongoing support after a bad experience with a previous developer or agency, teams that inherited a legacy Craft site with no current owner, and sites blocked on a stalled Craft version upgrade or unresolved plugin conflict.
Not fit: teams wanting a brand-new Craft build, organizations without an existing Craft CMS installation, or one-time content edits with no ongoing support need.
Maintenance, Audits, and Rebuilds
Need routine upkeep instead? See Ongoing Support. For technical discovery, start with a Website Audit. Planning a replacement site? See Website Rebuilds. You can also review our Projects or contact Red Acorn.
